2.1 C ONSUMER P ROTECTION AND E MPOWERMENT ........................................................................................ 68 2.2 C URRENT EU R EGULATORY A PPROACH ................................................................................................... 69 2.3 W HAT TO L OOK I NTO ..................................................................................................................................................................................................................................... 73 2.3.1。h orizo​​ntal或s ector-特定规则？........................................................................................... 73 2.3.2.欧盟协调或全国差异化的部门 - 特定的规则？..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... 74 2.3.3。 s ector-应限于消费者或应用于所有最终用户的特定保护？ .................................. 74 2.3.4。 人际关系通信服务提供商的 s omogened或差异化规则？ ..... 76 2.3.5。 还有其他（残留或即将到来的）消费者的问题？ ................................................... 77 2.4 P OLICY R ECOMMENDATIONS ................................................................................................................. 77 2.4.1. S TREAMLINING SECTOR - SPECIFIC CONSUMER PROTECTION RULES ............................................................. 77 2.4.2. L EVELLING SECTOR - SPECIFIC CONSUMER RULES ..................................................................................... 80 2.4.3. 在质量上进行激励和激励竞争..................................................................................................................................................................................................................................................................................................................................................................................................... 82 2.4.4。..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... 74 2.3.3。s ector-应限于消费者或应用于所有最终用户的特定保护？.................................. 74 2.3.4。s omogened或差异化规则？..... 76 2.3.5。还有其他（残留或即将到来的）消费者的问题？................................................... 77 2.4 P OLICY R ECOMMENDATIONS ................................................................................................................. 77 2.4.1.S TREAMLINING SECTOR - SPECIFIC CONSUMER PROTECTION RULES ............................................................. 77 2.4.2.L EVELLING SECTOR - SPECIFIC CONSUMER RULES ..................................................................................... 80 2.4.3.在质量上进行激励和激励竞争..................................................................................................................................................................................................................................................................................................................................................................................................... 82 2.4.4。S WITCHING , EASE TO SWITCH AND ‘ ON - NETWORK ' CONSUMER EMPOWERMENT ........................................ 84 2.4.5.A DDRESSING POTENTIAL FUTURE LOCK - IN AND SWITCHING ISSUES ........................................................... 87