I set and communicate clear expectations for my team so they are aware of their roles and responsibilities I assist my team in removing barriers or obstacles when possible which may be impacting their work I make informed decisions ensuring I understand the wider context/full picture I manage the expectations of others in and outside ELC I hold myself and others accountable for doing what we have agreed I do what I say I'm going to doo I have difficult conversations where necessary with colleagues regarding issues using同理心和理解
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