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• Introducing a new and improved online customer portal with enhanced features and acccess to the Green Button Connect my Data and Green Button Download my Data • Implementing a web chat option for customers • Customers can also CHAT or TEXT with the team during an outage, making it easier for customers to connect with an agent • Enhanced Customer Choice with the rollout of the Ultra-low Overnight (ULO) price plan • Integrating the MyOakvilleHydro (MOH) customer portal with the Billing System for自动化客户价格计划的变化变化•关键的客户帐户论坛，专注于大型商业客户的保护和需求管理•互动后的调查已在网络聊天上部署，并通过网站上的交易调查表中添加了客户反馈机制来解决问题/疑虑•网站上的交易调查表•仪表数据质量跟踪器在计费和精确范围内实施，以确定及时的及时范围的及及时的事件，以在及时互动，
记分卡 - 奥克维尔水电发电公司
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