•为残疾人提供免费的辅助和服务,以与我们有效沟通,例如:合格的手语解释者,其他格式的书面信息(大打印,音频,可访问的电子格式,其他格式)•提供免费的语言服务,其主要语言不是英语的人,例如:如果您需要其他语言,如果您需要其他语言,如果您需要其他语言,如果您需要这些服务,请联系这些服务。If you believe that WellSense has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: WellSense Health Plan, Attn: Civil Rights Coordinator, 100 City Square, Suite 200, Charlestown, MA 02129 Phone: 888-566-0010 (TTY/TDD 711) Fax: 617-897-0805小时:星期一至周五8A.M.-6p.m.您可以亲自或通过邮件,传真或电子邮件会员questions@wellsense.org提出申诉。 如果您需要提出申诉的帮助,则可以使用Wellsense健康计划来为您提供帮助。 You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201 Phone: 800-368-1019,800-537-7697(TDD)投诉表格也可在hhs.gov/ocr/office/file/file/index.html上找到。您可以亲自或通过邮件,传真或电子邮件会员questions@wellsense.org提出申诉。如果您需要提出申诉的帮助,则可以使用Wellsense健康计划来为您提供帮助。You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201 Phone: 800-368-1019,800-537-7697(TDD)投诉表格也可在hhs.gov/ocr/office/file/file/index.html上找到。
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