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• On-time performance is a key driver of ridership, as well as a source of revenues and penalties in contracted services, and is supported through scheduling, capacity management, real-time operations, and maintenance • Customer engagement determines passenger experience before and during travel, driving a railway company's ability to compete with other methods of transportation • Safety is always prioritized by railway companies—use cases around maintenance and passenger flow management have a direct impact on safety • Operational performance can be通过自动化和AI代的采用进一步增强；用例，例如维护共同飞行员，更快的文档访问，了解复杂的文档，培训和入职，是AI如何改变服务交付的示例
朝着AI支持AI的铁路公司的旅程
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