• Braithwaite (2019) Health systems improvement across the globe: success stories from 60 countries • Burgess (2022) Leading change across a healthcare system: How to build improvement capability and foster a culture of continuous improvement • Fulop and Ramsay (2019) How organisations contribute to improving the quality of healthcare • Institute for Healthcare Improvement (2021) Whole system quality: a unified approach to building responsive, resilient health护理系统。•Shah and Course(2018)构建业务案例以进行质量改进:评估投资回报率的框架•卫生基金会(2021)质量改进变得简单•策略单位(2022)等待时至关重要?- 让公众参与NHS等待名单优先级