保诚和学习池如何彻底改变了受监管的行业的登机和参与组织,通常很难提供创造性和吸引人的学习经验,这些学习经验可以推动长期劳动力表现,通常依靠更正式的线性过程。审慎是全球金融和保险领导者,在美国,日本和巴西拥有25,000多名员工,面临着这一关键挑战,他们试图为新员工和现有员工创造引人入胜,可扩展和有效的培训经验。该公司旨在提高知识的保留率,确保各个地区的持续培训,并推动其客户体验(CX)策略的行为统一。该计划的成功突出了如何,即使在受监管的行业中,即使在受监管的行业中,如何拥抱创造性的学习解决方案并采取一种典型思维的盒子,可以显着使长期的劳动力效果。 employee onboarding and development.The results were profound, leading to increased engagement, measurable behavioral improvements, and a flexible, self-paced learning experience.Discover more about Learning Pool's innovative learning solutions.ChallengesPrudential's Learning and Development (L&D) team identified key hurdles that needed to be addressed:Engaging new hires – Traditional training methods lacked interactivity, making it difficult to captivate new employees and instill deep knowledge of Prudential's多样化的产品和服务。在各个地区保持培训一致性 - 在跨越多个国家的运营中,保诚需要采取统一的培训方法,以维持高产品知识和服务