ABSTRACT (i) LIST OF TABLES (ii) LIST OF CHARTS (iii) 1 INTRODUCTION 1.1 Introduction 1 1.2 Industry profile 8 1.3 Company profile 12 1.4 Statement of the problem 17 1.5 Needs of the Study 17 1.6 Scope of the Study 18 1.7 Objective of the study 18 2 REVIEW OF LITERATURE 2.1 Review of Literature 20 3 RESEARCH METHODOLOGY 3.1 Research Design 36 3.2 Sample size 37 3.3 Source of Data 37 3.4 Tools of Analysis 38 4 DATA ANALYSIS AND INTERPRETATION 4.1 Percentage分析41 4.2卡方64 4.3相关66 5调查结果,建议和结论5.1研究结果68 5.2研究建议69 5.3研究限制70 5.4结论70参考附件 - 问卷