1人才守卫(2019)。重新锻炼和提高技能:对不断变化的技能需求的战略反应。[在线]可用:https://www.talentguard.com/reskilling-upskilling-strategic-responge-response-changing-skill-skill-demands/ 2 levesque(2019)。了解技能差距以及雇主可以对此做些什么。[在线]可用:https://www.brookings.edu/research/research/understanding-the-skills-gap-and-what-what-what-what-----------can-do-about-in/3 doyle(2020)。什么是软技能?[在线]可用:https://www.thebalancecareers.com/what-are-soft-skills-2060852 4 Doyle(2020)。硬技能与软技能:有什么区别?[在线]可用:https://www.thebalancecareers.com/hard-skills-vs-soft-skills-2063780和公共服务与管理部(2021)。公共服务职业词典(咨询草案),TSHWANE:公共服务和行政部。